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Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYMVCA10
Incompatibility with former modelsThe mvc-a10 will not work with the old playback controller(map-t1). it will only work with the new one. -hq comments: this is normal operation.
SONYKV32XBR70
Q-305 circuit changeQ-305 circuit is missing from the set. has the circuit beenchanged? if so, please send updated diagram.hq comments: please refer to service manual correction number 1 of june1990.
SONYKV32XBR10
Q-305 circuit change, see s/m correction number 1Q-305 circuit is missing from the set. has the circuit beenchanged? if so, please send updated diagram. -hq comments: please refer to the service manual correction number 1.it came out in june of 1990.
SONYSTRGX6ESII
New mc board different from old boardsWhen ordered complete board for strgx6esii, received mcbcomplete board with different board number. old board part number is1-626-548-12. new board part number is 1-626-548-11. everything looksok physically but when plugged on main board f-801 and f-8
SONYKV1513
ShutdownAfter 10 minutes, set would cut off. channel numbers remainedlit.
SONYWMF100II
Schematic correctionPart 3-329-713-01, holder (left), cassette and 3-329-714-01,holder (right), cassette are switched in the exploded view schematic. -hq comments: thanks for the info. we will advise tokyo.to tokyo: this is for your information.
SONYS3900
Cassette deck not accessed via remoteThe remote control does not access the cassette deck(tcw295). sales literature indicates that it would.
SONYKV27XBR10
Horizontal off freq, hue shifted to green, replaced ic-301Horizontal was locked with blanking bar six inches from right.also color was green. adjustment would not bring into correct position.
SONYPVM2530
Part number missing for cp componentsNeed part numbers for all cp packs on (11-a) board. also needpart number for d-2325 which is shown on the actual pc board but not onthe schematic or board diagram. -hq comments: please refer to service manual correction no. 4.
SONYCDXR66
Incompatibility of new md sled chassis and old chuck plateWhen you order x-3320-567-1 md sled chassis assembly, itsubstitutes to x-3320-567-2. when installed, unit will not clampcorrectly. i found when ordering chuck plate (5) (ref. no.261) itsubstitutes to new part number 3-348-558-01. it will clamp correct
SONYCDXR88
Incompatibility of new md sled chassis and old chuck plateWhen you order x-3320-567-1 md sled chassis assembly, itsubstitutes to x-3320-567-2. when installed, unit will not clampcorrectly. i found when ordering chuck plate (5) (ref. no.261) itsubstitutes to new part number 3-348-558-01. it will clamp correct
SONYCDXR77
Part number missingOriginal service manual shows c-701 as (1-163-059-00).01uf 50v chip capacitor on page 47. the schematic shows that it is a.22f 5.5v capacitor. investigation revealed that the part number forc-701 should be 1-125-486-11.
SONYCDP370
Cdp-370 will not play or loadCdp-370 would load but would not play. then the drawer wouldopen but would not close when open/close button was pushed. i also founda voltage discrepancy on ic-6, pin 50. the manual says it should be 8volts but is is 22 volts.
SONYTCWR710
Deck (a) no functionUnit would not go into play. pressing play would cause unitto go into fast forward, rewind or nothing at all.
SONYWMF100III
Incorrect shipment of partsWhen you order reference number 109 (p/n 3-329-737-01), youget reference number 133 (p/n 3-329-736-01). are the part numbersreversed in the service manual or has the stock been mixed up? -hq comments: i checked with kansas city parts on this and they f
SONYWMF100II
Incorrect shipment of partsWhen you order reference number 75 (p/n 3-329-736-01), you getreference number 84 (p/n 3-329-737-01). are the part numbers reversed inthe service manual or has the stock been mixed up? -hq comments: thanks for sending this information to us.
SONYSTJX380
Will not hold channels in memory or lock on to a channelThis tuner would not hold channels in memory or lock on to achannel.
SONYGEN-VID
Tape skew around ace assemblyCapstan wears causing tape skew around the ace assembly. i was wondering if it was possible to get just the capstan instead of the whole motor in hopes of making units more economical to repair?
SONYD9
Spins but will not read tocThere is a black plastic and copper shield glued to the top ofthe processing ics on the main board. noticed that the ground connectionwas missing. added jumper to ground and checked ok. apparently, theungrounded shield was acting more like an antenna.
SONYCDPC10
No reset buttonOn page 5 of the service manual, in both the laser checkprocedure and the troubleshooting flow chart, there is mention of a resetbutton, while none exists in the unit. -hq comments: thanks for the info. there is no reset button as younoted. to reset t