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Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYKV1743R
Tuner locks upTuner was locked up on channel 5. when channel button waspressed, the picture from other channels would appear for an instant, thenrevert back to channel 5. volume and power would not function.
SONYSTRVX750
No operationNo operation, no display, but standby indicator does light up.problem may be intermittent. same problem happens on strvx550.
SONYKV1943R
Tuner locks up, rubber contact, 9-919-577-00Tuner was locked up on channel 5. when channel button waspressed, the picture from other channels would appear for an instant, thenrevert back to channel 5. volume and power would not function.
SONYSTRVX550
No operationNo operation, no display, but standby indicator does light up.problem may be intermittent. same problem happens on strvx750.
SONYCCDV9
Incomplete loading of tapeUnit would load approximately half way, then stop. if lightpressure was applied to top lid, loading would continue, but stop againwhen mechanism was a little lower. eject worked fine. when using modeselector box, unit loaded and unloaded properly, eve
SONYSPP80
Battery does not hold chargeThe battery was dead in the handset. charged battery over-night. unit functioned a couple of minutes the next day, then died.replaced battery and charged overnight. unit was functional for longerthan a few minutes, but went dead within one hour.
SONYSPP90
Unit will not ringThe phone will not ring when the base unit gets an incomingcall. however, both the base unit and the handset do ring when using theintercom.
SONYTAAX391
Mute and dbfbI would like to know if you can mute this unit using therm-p202 remote. it does not appear to have this ability. also pleaserefer to page 6 of the manual. what does dbfb on ic-901/p12 stand for?it appears to be active only when the motor is turning.
SONYKPR4620
Breakage of buttons, p/n for buttons belowI was told awhile back that a service bulletin would beissued on replacing the buttons part numbers 4-375-410-02 and4-375-445-03. instead of the escutcheon which is on backorder (n la 333).when will the service bulletin be issued? -hq comments: no serv
SONYEVT801
No loading/unloading cassette door does not closeCassette door would not close and tape would not load.
SONYEVS700U
No tuner function - unit is always in multi pcm modeInput select would not change. unit was always in multi-pcmmode.
SONYEVC3
No rf outputUnit came in with customer complaining about no output. foundtv/vtr switch in back of unit in the incorrect position. in tv rf loopsthrough and in vtr it plays back channel 3.
SONYEVC3
No loading/unloadingCassette would not load or unload.
SONYCCDF70
Unit shuts down after a few secondsUnit shuts down after a few seconds of operation.
SONYKV27XBR10
Clock gaining time, see service bulletin number 87Clock is gaining time. -hq comments: add a capacitor .01uf/50v p/n 1-124-463-00 betweenthe base of q-105 and ground. (a board) please refer to servicebulletin number 87 for diagram and additional information.
SONYKV32XBR10
Clock gaining time, add .1uf/50v cap base q-105 to groundClock is gaining time. -hq comments: please refer to service bulletin number 87. add a 0.1ufcapacitor from the base of q-105 to ground. (a board)
SONYGEN-TEL
Hearing-aid compatibilityAll sony telephone products manufactured after august of 1989are hearing-aid compatible. sony has a few models that were current whenthis change came about. therefore, some models have units that arehearing-aid compatible and some units which are not.
SONYITA850
Line led flashes/no answer in out modeWhile the phone is ringing, line led flashes and phone willnot answer the call. phone works normally. found leaky ph-105 causingunit to think it is receiving a steady ring signal. -hq comments: the phone counts the number of rings to know when toanswe
SONYCCDF46
Noisy ff and cueNoisy ff and cue.
SONYCCDV99
Noisy ff and cueNoisy ff and cue. this is the second time i have seen this.