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Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYKV1380R
CrtCrt in unit has the crt, coil (degauss) and metal shield asone complete unit. replacement crt comes just with the crt. we need thecomplete assembly part number. -hq comments: there are two types of crts being used - one is in theservice manual. the o
SONYSLV555UC
Head gap sizeWhat is the head gap size of the slv-555?
SONYSPPS10
Static in handsetStatic reception. found c-503 on rf input section of handsetrf pcb was touching other sections of (rf) board.
SONYCCDF30
Capstan runs fastCapstan and system control problems very intermittent. re-placed ic-001 and ic-007 on (ss-86) still has problems. substitutedcapstan motor still the same problem.
SONYKV13TR20
Part number missing in manual for yokePart number missing.
SONYWMA602
Belt comes off the reverse pulleyMany of these units come in because the belt comes offthe reverse pulley. restringing the belt only solves the problem untilthe next time the unit is dropped.
SONYKV27XBR10
Picture streaking, replaced comb filterUnit displayed severe picture streaking. it looked like highvoltage arcing throughout the picture. found defective comb filter. in-put video was ok but output very bad.
SONYCCDTR5
Broken guide railGuiderail on the supply side was broken. cannot explain why.
SONYCDPC50
Sled moves in as it searchesWhen disc inserted, sled moves in to limit switch but does notcome out to read toc. if you try to manually move sled out, it continuesto move back to limit but the motor drive is not continually on. it stopswhen sled contacts limit switch.
SONYXA7
Excessive noise when used with cd-xa changersWhen used in a system with a cd-xa type changer, a largeamount of noise is heard. -hq comments: the noise may be caused by the agc circuit boosting up theradios sensitivity, which in turn allows the noise generated by thespindle servo to be picked up.to
SONYCCDTR5
Iris clicks on and offIris switches on and off.
SONYXR550R
Missing part number for s-601 - remote scan switchMissing part number for s-601 in the service manual. -hq comments: the part number is 1-463-735-11.
SONYSTRAV550
Design of ac input sectionIf vzr-901 were to short and thus cause f-902 to open, unitwill still function normally. however, there will be no surge protectionany longer. it is very likely that customer would not realize that f-902had opened and would not bring unit in for servic
SONYDT4
Part number for carrying caseThe part number listed in the service manual is for the d-4,not d-t4. the one for the d-t4 has a clear window in the top so the tunerscale can be seen. it also has a cut-out for the tuning knob. what isthe correct part number? -hq comments: to tokyo:
SONYBM250
Not playing ogm completelyOgm is not being set up properly by machine. playback is only for 15 seconds then it stops playing or gets cut off in the middle, always at the same place.
SONYCCDV99
Excessive current drawn on ejectWhen the camera section is on and eject is pressed, thedisplay blinks on and off. if camera section is turned off, it is ok.unit is connected to a power supply. -hq comments: try unit with a battery. this unit has a larger currentspike on eject than d
SONYXE90
Reference numbers incorrect - reference no. 1 and 2Reference numbers 1 and 2 are reversed in the diagram. partnumbers and description are correct as listed.
SONYSPP80
Metal plate on bottom of handset falls offThe glue which holds the metal plate on the bottom of thehandset to the cabinet seems to be drying out. the plate is falling offthe handset. in some cases, the old plate can be reattached using epoxytype glue. in other cases, the original plate is los
SONYSLT50ME
No e-e pictureNo e-e picture.
SONYCCDF35
Alignment tool neededThe screws to hold the tape guides in place, reference no. 253on page 173 of the service manual is a star shaped screw and hex wrenchesdo not work all the time when removing this part. what tool can be usedfor this? -hq comments: the u mechanism adjust