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Sony Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYSSU460
Change in replacement wooferOriginal speaker is a 1-503-139-11, using a cosmetic skirtaround woofer. replacement speaker has no skirt, and is a 1-503-139-12.
SONYCDP70
Intermittent door operationThe door would intermittently open and then close again.we found the loading switch s703 to be dirty and causing the problem.
SONYTCFX510R
Intermittent operationEats tapes, no rew or ff. unit had been to ssc two times with no problem found. servicer found ic601 to be intermittent.
SONYKP5020
Vert jitter on scrambled channelsProblem is intermittent every 10-30 sec. cust. used viacomcable box. signal strength measured 1000uv for cable and air signals.12db attenuation stopped jitter but pix was snowy. waveform check at tp12shows sync pulse distorted.
SONYESR5
Periodic static pop in tape mode when warmUnit would produce a static pop in tape mode through speakersapprox. every 20 sec. noise was moderately loud and did not vary withvolume control setting. eliminated problem by grounding shaft of gear(item 273 on pg 27 of s/m) which drained the static c
SONYTCFX7
Part numbers for button assyPage 42 of tc-fx7 service manual. there is no part numbersfor cassette door and button assy. customer has unit that has beenscratched. -hq comments: cassette lid ref. #118 p/n a-2315-016-a button assy s805-s811 p/n 1-553-609-
SONYISH777
Transmitter does not turn off with no signalXmitter does not turn off after audio signal is not detectedin allowed time. found q81 defective. replaced q81 unit worked ok.after 2 weeks unit came back with same problem. unit was replaced withnew one. new unit came back with q81 defective. unit
SONYSLHFR30
Unusual failure of brake solenoidFirst three units received for service all displayed sameproblem, open solenoid.
SONYKV1311CR
Rf bleed through when in rgb mode, readjusted rv709 & rv443Using an ibm pc hooked up to the rgb/digital connector onthe side of the kv-1311cr and having an antenna hooked up to the tv input,with the computer turned on there was rf bleed on the screen. looked atthe possibility of ic401 on the b board to be the c
SONYTCW7R
No record dub/line in recordPoor connection between plug and plug wire where wire is pressfitted to connector. this resulted in no record dub or line input record-ing. found problem by signal tracing to l107 and ry501 not energized.found q822 switching but not q504.
SONYXR15
Wiring diagram of front end block is incorrectWiring diagram of front end block as shown on page 16 of thes/m is incorrect. pin numbers are backwards: i.e. #1 is actually #6.diagram attached to original. -hq comments: we will issue a s/b.
SONYAVU270
B+ and power ry are reversed on schematicTwo lines on the outlet board labeled b+ and power ry(audio schematic, section g-11) are reversed with respect to each other.+12 volts should be connected to the cathodes of d901, d902 and powerry control connects to the anode of d901. -hq comments: thi
SONYCPD1201
Screen is blue and darkScreen is blue and dark. has also occurred on cpd-9000.
SONYKV25XBR
Coarse pictureCoarse looking picture and improper interface.
SONYCCDV8AFU
Camera oscillator failureCamera attempting on run at 50% increase in sweep frequency.
SONYTC250
No part number for j4 capstan idler assyWe need part number for j4 capstan idler assy on page 15. -hq comments: part number is x-0027-003-0.
SONYKV25XBR
Dead set, replaced q1524The horiz. output device q1528 would short out shortly afterturn on. if set was operated with 90vac applied, you could service itwithout immediate failure of q1528. waveform inspection revealed distor-tion at collector of q1528 relating to problem in d
SONYCCDM8
Camera power dead, f002 openAll seven units had same problem, camera power dead due toopen f002.
SONYCFSW30
Wrong part #M901 and m902 should be two different p/n because one motorgoes cw and one motor goes ccw.
SONYCCDV8AF
No ejectTape jammed in the unit. the loading ring was jammed in theloading end. when i removed the tape, i noticed the tape was broken.