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Sony Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYSL8200
Ac motorThe ac motor became very noisy. replaced it with the onep/n 8-839-018-00. this ac motor was turning backwards. p/n 8-839-018-00is replaced by 8-839-018-10. p/n a-6737-079-a fixed the problem. thep/n from s/b no. 14 could also be used. -hq comments:
SONYTC850
No aps delay between fw and play, breaks tapesWhen using aps, unit should go into reverse fw mode to stoptape, wait for a moment, then engage play. the delay did not occur, andunit went directly into play from fw, breaking tape.
SONYXR20
Intermittent audio outputSound cuts out momentarily on radio or tape when accessoriesare first turned on (actuating blower, lights, brakes, etc.). kills soundfor a second without affecting dial lights. also occurs if engine isrevved up to 1200 rpm or so while in neutral. foll
SONYKV1965
Pix bend, troubleshooting suggestionBend in picture. it can be changed by brightness, but noteliminated. also slight bow in edge of picture, pin adj. does help butdifficult to get straight if not impossible. customer is not complainingabout above described problem. -hq comments: the di
SONYKV1770R
Wavy vertical bars, left side of screenWith antenna connected, wavy stripes similar to those causedby cable ingress appear on left side of screen. with no antenna, signalis snowy and weak, but shows no evidence of vertical artifacts. hit asswas replaced, with no effect. cable assĪ©meter.
SONYCDP302
SkippingSkipping. found on an older unit s/n 804653. everything wasthe same except te was lower in amplitude 0.78vpp vesus 1.1vpp in thenewer units. is there a procedure for adj. laser output?
SONYPSX50
Intermittent trackingFound anti-skate pin too long and was rubbing against baseassy.
SONYSL2700
Shutdown from any modeAfter inserting tape, pressing any mode switch unit wouldshutdown in approx. 10 to 20 seconds. take-up reel would turn slowly ornot at all. pinch solenoid operation may also be erratic.
SONYSL30
No luminance during playback, chroma okMonitor picture shows no low frequency information, onlychroma information. the picture also rolls.
SONYXR780
Dead out of the boxUnit turns on and lights up but is muted.
SONYKV2675R
Intermittent loss of picture or retrace lines, cr pin connSet would intermittently loose picture or get retrace and attimes go out of focus. this is a serious problem as it is not easily detected. i suggest an immediate s/b.
SONYSPP22
Handset defective - no connection to baseHandset beeps as if distance between base and handset is toogreat. also when handset is in cradle it cannot be called by call button.
SONYCDP650ES
Drawer won't openDrawer would not open after inserting a disc upside down.
SONYCDP70
No disc rotation - part missingPart missing on chucking arm assy. nowhere to be found inunit, with part missing chucking arm puts too much pressure on disccausing no rotation.
SONYD5
Jammed fr buttonFr button was jammed in causing unit not to start.
SONYPCMF1
MutingIn 14 bit mode unit works correctly. in 16 bit mode, unitmuted.
SONYKV2681R
No raster/sound, hi voltage ok, leaky c-049 on x boardSet could be turned on, h.v. would come on but no raster, nosound. found no reset at pin 18 of ic031 on x board. this is thesecond set i have worked on with this problem and the same part wasdefective.
SONYKV5100
Need's part # for bracket uhf tunerI need part number and availability of bracket for the uhftuner. -hq comments: the p/n for the uhf tuner bracket is 4-309-327-05, butit is not, and will not be available.
SONYD5
Tracking not workingIn service mode, tracking balance waveform is good but wouldnot turn tracking on when mode button is pushed. unit did not track.
SONYCDP30
Service manual correctionAdjustment mode for e-f balance adjustment shows groundingvariable contact point of rv103, this should be rv104. the test iscorrect, however the picture of the pcb is not. -hq comments: we will issue a s/b.