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SONY Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYCFS55
Defective r308 and switchB+ section of switch malfunctions either on tape or radio orboth at same time, also affects battery operation. r308 was also open.
SONYCFS55
Defective lock plateButtons jammed up, lock plate too soft.
SONYCFS45
Belt comes offTape would not move in any direction. found belt off motorpulley.
SONYCFM31
Bridge on pcbThe only function that did not work was am.
SONYCFM31
Lever breaksCustomer forces record lever down, forcing lever (a) againstlever (b) which breaks or shears lever (a) pivoting stud which is a partof sub-chassis. also this forces ff lever up breaking its guide postwhich is also a part of sub-chassis.
SONYCF550
Incorrect sub-motor suppliedOriginal motor (8-834-009-01) requires 3 mounting holes whilesub-motor 8-834-009-10 needs 2. -hq comments: correct sub-motor number is x-354-931-41.
SONYCF520
Motor will not runR401 opens. motor will not run.
SONYALL AUD
Substitute transistor is incorrectThe substitute transistor for 2sd667, listed as 2sa768 onfisch card and in the computer is wrong. -hq comments: the only substitute is 2sd667a. this has been correctedin the 1988 substitution book.
SONYALL TVP
Replacement heads come without mounting screwsReplacement heads come without mounting screws.
SONYALL TVP
Servicing is dangerousThe entire inverter power supply is directly connected to theac line. when troubleshooting the power supply circuits, an isolationtransformer must be used.
SONYTCK96R
Drive slider tab needed to be bentDoor was jammed. cass. transport locked up in play mode,consequently eject mode would not work. found 2 roller pins (p/n 3-558-448-00) had become misaligned.
SONYSTRV55
Defective capacitorInterstation noise on am and fm. receiver will not scan orselect stations via memory presets. all segments of display tube lit up.
SONYSTR7800
Cleaning/replacing tuning capacitorExtreme static on fm tuning knob is sensitive. over thephone it sounded like a poor ground (intermittent). the dealer is ina very humid area.
SONYPSX40
Hall device/offset out of adjustmentAfter power was applied and start/stop button pressed, turn-table had a washing machine action.
SONYCFM31
Shorted connectionThe only function that did not work was am.
SONYTFM7720W
Break in pcbSound is unclear.
SONYTFM6060W
Cold solder connection on t7No fm.
SONYICFC410W
Incorrect substitute transistors usedWhen radio is turned on either no sound or a buzzing sound isheard. i have found that q5, q6 and q11, which call for 2sc1363 tran-sistors have been replaced with 2sc1634 transistors which are notsubstitutes.
SONYICF9650
Broken pcbCircuit board cracked at 3 out of 4 mounting posts. novisable damage on cabinet or packing material. problem previouslyreported on icf-9650 #159305. found identical problem on icf-9650#156863, and #196273. -hq comments: we will investigate this probl
SONYTCM121
Bracket assy out of locationThis unit would eat tape because take up reel would not turn.the bracket assy was allowed to travel backwards (pulling against thespring) until it went past the plastic guide on the chassis assy. onceit went past the guide, it could not come back forwar