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Sony Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYPSLX510
Flickering ledLocked led will flicker after 15 minutes to 2 hours ofplaying. heat or cold seems to have no effect. ic101, ic102, ic103 havebeen replaced. unit is still intermittent. -hq comments: use 100Ω resistor in place of r284, or put 220Ω inparallel to
SONYPSLX500
Arm motor produces noise on outputArm motor moves eratically producing a thumping noise in thespeakers, especially audible on low recording or classical records.tracking error adjustment does not change anything. -hq comments: verified the problem thumping noise, frequency 10-15hz,becam
SONYHMK3000
P/n not in manualTorque converter for rew and ff motor is not shown on partsmanual. please supply part # if available. -hq comments: please replace the motor as an assembly x-3564-015-0since the converter (gear) is press-fit.
SONYCFS300
Replacement parts have changedA technician ordered the side plate for the handle with thep/n 3-313-604-00. the new part has different shape and it cannot fitin the handle. -hq comments: production changes have been done on both side plateand handle bar. please order three parts:
SONYCFM15
Replacement parts not correctCustomer ordered replacement parts from kansas city, but partsreceived were not identical to original parts. -hq comments: there has been a production change of mechanical trans-port. we will issue a t/n as soon as we get details from tokyo.meanwhile p
SONYCDP200
Misadjusted thrust screwIntermittently the unit would not eject the disc. we foundexcessive thrust play in the shaft of the chucking motor to be theproblem. this permitted the worm to bind with the chucking gear.adjustment of the thrust screw resolved the problem. -hq commen
SONYCDP101
Noise in left channelWhistle on left channel. audio thru headphone output but not thru line out.
SONYWMF5
Missing part numberUnavailable p/n or description in manual for walkman holster.
SONYWM10
Different size washersWhen replacing part #358 and #363 you must leave out washer#346 or the unit will not rewind because gears will not mesh.
SONYWM10
Replacement parts have been changedIn the course of repair, it was necessary to replace chassisassy, motor p/n x-3315-312-0 schematic ref. #363. this part is replacedby chassis ass'y motor p/n a-3133-195-a. 1) no bearing 3-315-387-01 issupplied making it necessary to remove old bearing
SONYTCFX505R
Worn thrust bearingThe unit would intermittently produce large amount of wow &flutter in the reverse direction. we traced the problem to the capstanthrust bearing. the plastic had lost its spring and was permittingexcessive thrust play.
SONYTAV7
P/n error in manualP/n for ic401 is incorrect in manual. ic401 = upd553c244p/n per manual 8-759-101-01 = cx10032correct p/n 8-759-101-10 = upd553c244 -hq comments: we will issue a t/n and s/b.
SONYSTRVX550
Processor lost memoryAt approx. 30 day intervals, this ic would lock-up in itsprogram and require a manual resetting. this occurred even after itsreset and hold periods had been changed by 0.22mfd capacitors.
SONYSTRVX6
Missing p/n in manualPart number for c801/c802 4700ufd 63v not listed in s/m. -hq comments: please note c801/c802 p/n for 4700mfd 63vdc mainelectrolytic capacitors. p/n is 1-123-302-00. we will issue a t/n soon.
SONYSTRVX6
Temperature sensitive componentsIntermittent noise in fm mode only, noise will last for 10 to40 seconds in the first hour of use. after an hour the unit will notexhibit this problem again while playing.
SONYSTRVX4
Bad c854 capacitorThe tuner control acted erratically. sometimes the displaywould show 77mhz/fm at turn on. at other times the memory scan would beerratic. we found the reset pulse at pin 7/ic401 to be insufficient.the trouble was traced back to c854 which had dried ou
SONYRS20
Malfunctioning rotating detThe unit does not rewind all the way to the beginning of thetape, when trying to record ogm. then the tape stops and the ready led(d601) blinks and a beep sound is emitted.
SONYPSLX500
Incorrect connection of phono groundWhen setting volume about half way up, we hear a buzzing soundfrom right channel only. the ground lead of right channel cartridge leadis connected to ground of system control board ground. we are picking upmicroprocessor noise via this ground lead.
SONYMTL10
Loading mechanism jamsAfter a month or two, the loading lever does not enter intothe groove on the cam gear. this in turn causes the loading mechanism tojam and subsequent inoperation of the unit. -hq comments: check for slippage between gear a (item no. 3), o-ring(item no.
SONYCFSF11S
Play mode will not operateUnit locks up when put in play. head deck appears to bebinding. everything seems to be free when taken apart. need operationalprocedure and troubleshooting guide. -hq comments: check if the nr slider moves. if not, check the fwd camgear and the reve