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Sony Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYSTRVX550
Missing p/n in manualMany servicers ask for the part # of the capacitors used inthe hi-fi service bulletin #180.
SONYSTRVX550
Ground connection modificationTightening ground screen on the main chassis and displayboard does not always resolve the ground problem. the easiest thing todo is to install star washer.
SONYSTRVX550
Static induced onto tv setWhen the vx-550 was on and within about 10 feet of a tv (anybrand) static was induced in the picture and sound. we found the multi-vibrator which supplies power to the fluorescent tube filament to be thecause.
SONYSTRVX200
Leaky diode d302This unit would intermittently lose station (preset) memory.
SONYSTRVX4
Thermally intermittent ic201The am or fm would periodically become distorted and sometimesmute.
SONYSTRVX4
Open c854There was no reset pulse for the microprocessor. therefore,the unit acted very strange. for example, memory scan does not go up tomemory 8.
SONYMTL10
Slide plate sticksIntermittently the cass. will not retrack back from themechanism to the cass. slider. after unit is unjammed, it will work upto 3 hrs. before failing again.
SONYCFSF11
Gear on rph shaft cracksThe gear on rph shaft cracks and prevents the head fromturning. if the head turns only part way around, the mechanism will jamand destroy other parts. -hq comments: although the gear is mounted onto the head, the gearcomes with the part as illustrated
SONYCDP701ES
Rf pll and clv pll out of adjustmentUnit will not track discs with visible defect in program area.some discs track on cdp-101 and cdp-200 with no problem. possible causeof this could be the auto antiskate circuit in the cdp-400 and cdp-701es. -hq comments: careful electrical alignment, p
SONYCDP200
Rf pll out of adjustmentThe unit skipped in play mode.
SONYCDP200
Focus offset and rf pll out of adjustmentAlthough the objective lens searches for the focus point andthere is laser light coming out, the disc motor does not turn.
SONYCDP101
Rf pll and clv pll out of adjustmentThe unit does not accept the customer's disc. decca, verdi,la travia (400057-2). it worked fine with yeds-1.
SONYCDP101
Malfunctioning d/a converter ic507The unit had an intermittent low pitched buzz in bothchannels. we found ic507 d/a converter to have an intermittent clock.
SONYWMF10
Intermittent audioGround becomes discontinuous due to excessive lubricant onhead ground plate surfaces. remove lubricant. use sony p-401g to relube. -hq comments: we will issue a bulletin on wm-10 lubrication pointsshortly.
SONYTCFX7
Excessive wow and flutter plus motor noiseMotor comes with plastic clutch, which in time will comeflush against motor bearing, causing a grinding noise and wow and flutter.one solution is to put a small plastic washer at clutch shaft assy tostop it from going inwards against motor bearing. -hq
SONYSRF5
Intermittent audio - how to serviceWhen the plastic interconnecting strip is removed, you cannothear audio (because the audio-tuner parts are separated). what is therecommended troubleshooting procedure? -hq comments: 1) complete b+ and ground connections for the tuner asoutlined on pag
SONYSPP11
No voice signal through the handset speakerThe hand unit and the base unit communicate with each otheras indicated by an operational key pad and dial tone, but there was novoice through the speaker. found c53 (0.047uf) was shorted inside.replaced it.
SONYPSX55
Part number - det sw contact sliderA servicer tried to order the contact slider. since the partnumber is not listed in the service manual, he thought it is included inthe cam control (#4-869-957-00) and he ordered it. but the contact sliderdid not come with it.
SONYPSLX55
Erratic movement of tone armThe tonearm on this unit would cue into the record at afaster pace than it would cue in the outward direction. glue on the pcboard has erroded and was responsible for changing the dc level on pin 1of ic202. a resultant -2.5 vdc was present at ic202's o
SONYXR50
Cassette ejected soon after loadedCassette ejected soon after loading. the dm-101a(p/n 8-745-101-01) dme had failed along with q602 (voltage reg) and d602(voltage ref). -hq comments: the output of my sample dme is a sine wave of 0.1vaccontaining a 3.6vdc component. its output is a pro