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Sony Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYSTRVX550
Missing c654One channel appeared to be louder than the other. looking atchannels on the scope showed left channel boost in treble when basscontrol was increased. found that c654 was not installed at the factory.
SONYSTRVX4
Defective c803The customer complained of low volume and distortion. wetraced the problem to low b+, we found c803/c804 to have changed in valueand leaking the paste out into the chassis.
SONYSTJX44
Open resistor in packUnit came into shop with the complaint of no memory.checked unit, found that it would not remember channel settings.
SONYPSFL77
Defective switchAll functions were inoperative. we found pin 26/ic201(sys con) to be high with the tonearm in the rest position. the metalfingers on the tonearm position switch were bent and not making contact.a simple way to confirm a problem with the position switch
SONYCFS500
Transport jamsThe unit's tape transport jams in the attempt to record forno apparent reason. button lock plate bar #352 is bent at the recordlever #344. -hq comments: i suspect abnormal customer force applied to the recordbutton while pressing another button at the
SONYCDP101
Break in foilAlthough the unit played discs, there was no sound, no counterdisplay. gfs was high and the eye pattern was good. but there was nodata at pin 17 of ic503 (cx7934).
SONYXR85
Loading gearLoading gear in unit is not being pushed back to mesh withdrive gear, therefore, the tape is not dropping. when pushed manually,the gear meshes and initiates the loading sequence. -hq comments: replacing the cassette loading gear spring (#335) shouldpe
SONYXR70
Pinch roller shaftPinch roller shaft loosening from chassis assy causing to eattapes and have speed changes.
SONYXR70
Defective q804Tape will not load (drop) properly every time it's loaded.lever assy in question cocks the drop mechanism when it catches onthreading arm shaft (p/n 3-573-870-0). -hq comments: when the cassette springs back out a little after beingloaded into the carri
SONYWM5
Leaky q101One channel dead on cassette, radio works fine.
SONYTCM7
On servicingNo way with unit opened up to apply power to any mode andobserve voltages gears operation or functions. we need some kind of jigso that audio board can be remote from mechanism and still be operated.this also applies to model wm-7 as well. -hq comments
SONYTCPB10
Shorted d301One servicer found no power in several unit. all of them hada defective bridge diode (d301). one of the rectifiers connected to thenegative side of the bridge was shorted.
SONYSTRVX550
Defective ic301Memory would not hold functions. battery and power supplygood.
SONYSTRVX550
Tuner not always functionOutput would switch on and off. tuner would not alwaysfunction. display intermittent.
SONYSTRV25
Defective relayWhen the unit is cold, the speaker protection relay (ry601)clicks, but no audio comes out. opened the case of the relay and foundthe flux from pc board which was preventing the contact of the switchinside the relay.
SONYSTR454
Open r447Preset memory would not take stations, no last stationrecalls.
SONYSPP11
Error in manualThe part reference is indicated on the printed circuit boardsare wrong. in the base unit, rv9 is marked r59. in the handset, c34 ismarked c37. this is one of the caps to be replaced during channel changemodification.
SONYPCM701ES
Leaky d201Volume control appeared to be defective. it was noisy whenvaried. input to q201 always had a negative voltage present. this wascaused by a leaky d-201.
SONYICFC10W
Pop in audioPops in speaker when radio alarm is activated. seems to becaused when q4 is switched. there is dc differences between switchedgrounds. -hq comments: the mild pop prior to audio is normal and as you suspectedcannot be eliminated. further efforts to el
SONYICF9540W
Replacement switch is differentLegs of switch are too short. original is 11 mm. replace-ment is 7 mm. switch needs to stand away from board for proper operation. -hq comments: currently, a new number is being assigned to this am/fmband switch: t-998-029-91