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Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYKV1957R
Intermittent shut down, replace c549Intermittent shutdown.
SONYSL5000
Need part number for antenna switch unitWhen ordering the antenna switch unit by p/n 9-982-040-00,customer keeps getting the antenna terminal strip. we need the currentnumber for the antenna switch unit. -hq comments: the antenna switch is not available as a unit. orderassy #306 p/n 1-464-1
SONYSTRAV560
No memoryLine surge, due to lightning in the area, clears memory.have had this customer bring unit in two times same day. second unitgiven to customer, same problem, would suggest reset button on back ofunit, so customer could reset and reprogram. -hq comments:
SONYKV1918
Audio dropoutOn cable only, audio mutes intermittently. this problem doesnot occur with off-the-air broadcasts. -hq comments: replace neon bulb for the channel location being used.you can also disconnect the mute line ic201 pin 17. if muting stilloccurs, then the
SONYSL5000
Video noise during pb of timer recorded tapeCustomer brought in 4 tapes recorded on timer mode complainingof same problem. recording made in fsc came out ok. can you pleaseexamine enclosed sample and advise? -hq comments: we confirmed the absence of the ctl signal on the sampletape. when the r
SONYSL2401
Intermittent capstan lock - unstable pictureThe unit had been in for service several times with thecomplaint of poor capstan lock. this problem was very intermittent. wefound c20, ctl coupling capacitor, to be intermittent.
SONYSLHF300
No timer/channel setThis unit had no channel display and it was not possible toset the timer mode. we found ic301 pin 16 to be low. this was caused bya leaky q305.
SONYTCFX44
Poor freq responseThe rec/pb head being supplied for replacement is an8-729-373-40. this head exhibits very poor freq. response in playback.a significant roll off takes place at 6khz. recordings plays back onanother deck are acceptable. we need either the correct head
SONYKV1917
Periodic audio mutingThe customer complained of intermittent audio muting whenusing the cable converter on ch. 3. the muting lasted less than 1 sec.when it occurred. there was no problem with broadcast ch. 3 and theproblem could not be simulated in the shop with a similar
SONYCDXR7
Service manual correctionPages 43 and 44 of service manual has r714, 715, 717, 724,722 connected to pin 2, ic6. actually they connect on the other side ofl3 to pin 12, ic8. this is a small flaw, but i was told to send it toyou for your reference. also, could you tell me if th
SONYXRM10
Service manual errorOn page 37, ic371 (la4177) of xam-10 is labeled incorrectly. pin 13 should be pin 2 pin 14 should be pin 1 pin 2 should be pin 13 pin 1 should be pin 14 as shown f
SONYD5D
No motion after initial run-upWill not play discs. disc spins briefly and then stops.disc will not spin at all in service mode. other functions appear normal.found that laser was not coming on due to lid switch contacts being bent(s901).
SONYCDP302
Intermittent playIntermittent play, skips forward, backward, etc.
SONYTTS81
Missing part number for motor pulleyWe need the p/n for motor pulley on tts-81. see page 23 ofthe manual. -hq comments: the motor pulley is a part of the motor assy (dne-3002a).the part number is a-4608-151-a.
SONYKV5000
Video detector assembly part numberVideo detector diode (d201) is enclosed in a can with r270and c225. servicer claims that he cannot disassemble the can and wantsto know if part number for the assembly is available. -hq comments: there should be no problem with disassembling the can an
SONYWMF8
Part number for new style motorOld version wm-f8 (as in service manual) uses separate servoamp and motor. new version uses a motor with servo amp mounted on it.the old motor is type dnr6900a, p/n 8-835-105-01. new motor assembly istype dnr5700a. we need the correct p/n for this mot
SONYCFS580
Missing part number for lever, panel buttonWe need the part number for lever, panel button on page 33 ofthe manual. -hq comments: sorry, the part is no longer available.
SONYKV25XBR
Distorted right channel audio, replaced ic1108Distorted audio, right channel only.
SONYCDP302
MistrackingMistracks towards end of disc. in addition to alignment,q203 was found to be leaky. also, helpful to repeat tracking alignmentwith number of discs to find medium. -hq comments: when the tracking gain adj. is realigned to several discs,please make sure
SONYWMD6C
Irregular speedSet starts with slightly higher speed than normal. after 3-5minutes, speed changes up and down every 1-2 records. the set came backafter about one week, motor will not stop, and speed was about four timesfaster.