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Sony Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYM400B
Intermittent tape speedThe tape speed would intermittently go way too fast in play,and fast forward and rewind. pressing on the case behind the speakerwould cause problem to come and go. found the leads of q2 bent in such away that they would contact the chassis, thereby shu
SONYSL2405
Picture unstablePicture breathes with no complete loss of either drum speedor phase.
SONYSTRAV460
Part # is in errorPart # listed in service manual on page 56 is in error.should be 8-749-940-36. at the present time kc npc is not substitutingcorrect p/n and servicer is being told that this is an invalid part #. -hq comments: the p/n in s/m is incorrect as you pointed
SONYCCDV8
P/n for rfu80ucCustomer bought unit in japan. needs rf unit for usa. part #is not in the service manual. -hq comments: this accessory may be ordered under the model #(rf-80uc).
SONYSL5000
Wrong part number in s/m (ss-9 bd/c008)Wrong part number in sl-5000 manual.
SONYSLHF500
Noise in l-ch when playback edited portionLoud pop noise when playback edited portion of self-recordedtape in l-ch of beta hi-fi output only.
SONYCDX5
Destroying discWhen loading and unloading a disc, the cdx-5 is putting amark on the disc. the marks appear only on the outer 3/8 of the disc.the marks are at a slight angle sometimes 3 or 4 at every loading. thesemarks are not scratches but are cloudy 1/16 wide 1/4 l
SONYKV2670R
Distorted sound, t-202 with cracked slugThis unit had very distorted sound. we found t202 to have acracked slug.
SONYFD20
Shattered crtThe customer took the unit with him in his plane. at 12000feet, the crt shattered into a million pieces. there is absolutely nodamage to the cabinet.
SONYSL2710
Poor tape pathThe tape was riding up on the pinch roller and at timesdamaging the tape. we found the back tension to be insufficient andcausing the problem. what made this problem unusual was the fact that theunit would often play fine for extended periods.
SONYKV2145R
Weak video and poor sync, leaky c208This unit displayed weak video and poor sync. we found c208of ic201 pin 3 to be leaky.
SONYKV1952RS
No channel indication, q2002 openThis unit had no led drive for the channel indicator. alsosound, pix, channel controls did not work. it gave every indication of alocked up upc. we found q2002 on m board to be open and causing theproblem.
SONYPSLX55II
Tonearm not droppingTonearm would not drop to record.
SONYBMC550
Lithium batteryOne customer has lost lithium battery already one customerbattery was missing from carton and one wants to purchase replacementjust to be on the safe side.
SONYSL2710
Unit pulsates between record and pause modes in steady cycleWhen entering rec, unit would cycle between rec and pause ata rapid frequency. random pulse at collector of q517, ss-21 board causedproblem. q518 was found defective. replaced q518, unit ok.
SONYCDXR7
Wrong part numberTransistors q1 and q2 are listed as 8-759-105-29 on page 69of service manual. correct number is 8-729-105-29. -hq comments: we will issue a t/n and s/b.
SONYRM704
Rm704 is not availableRm-704 is not available. npc substitute part is rm-708, butshape is not the same. if size and shape is more important to customer,can rm-706 (a-1009-074-a) or rm-705 (not all function) be substitutedsuccessfully? -hq comments: as replacement of units
SONYAIR8
Display malfunctionLow or no audio, all segments of the display come on when astation is received, but display acts normal in scan mode or when unit isnot tuned onto a station, also display blanks out completely in psb mode.
SONYSTRAV460
Background noiseIn fm mode after 45 to 90 minutes there is excessive back-ground noise. also, the sensitivity seems to have decreased. -hq comments: if the problem is in the fm, i would suggest you wouldheat-test q101 rf amp. also check the transistor mechanically, o
SONYCDX5
NoiseWhen using a cdx-5, xr-65 and xm-55 and listening to a disc,sound is very clean when listening to either a tape or radio, excessivemotor noise shows up in the system. though, when bypassing the cdx-5 themotor noise disappears. one dealer has tried as m