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Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYKV2680R
Focus spark gap arcing, replace crt socketCrt was replaced. now arcing from focus spark gap (neon lampwithin crt socket) occurs every 5 seconds continuously, causing randomhorizontal lines through picture, but no shrinking of picture size.
SONYKV2737R
Part number needed for cp-104, use other partNo part number for capacitor pack cp-104 on the (a) board.
SONYKPR36XBR
Part number for cp-500 diode pack, 8-719-109-93 diode p/nWhat is the part number for cp-500 ? -hq comments: cp-500 consists of three zeners: rd6.2e-n2 part number 8-719-109-93. you must cut out the defective diode and replace it with a new diode.
SONYWMF59
Incorrect part lever ffReplacement ff lever is different from original. -hq comments: stock at kcp was temporarily mixed. the stock is beingrectified. please order again.
SONYKV27HFR
No power on via remote control; power off is ok, open foilOnce set manually powered on, all other remote and manualfunctions ok. remote control works ok on another set.
SONYFDL330S
The picture flickers after 20 minutesThe picture flickers after a short time.
SONYTCWR500
Missing part number and part number not in computer1. display board and translation board does not have a partnumber in the service manual (see page 6).2. part number a2105028a, reference no. 1, supplement 1 is not loaded inthe computer. -hq comments: the display and translation boards are included with
SONYXR7180
Missing part numberThere is no part number for this part in the manual, also nomention of it in the replacement book. -hq comments: the part number is not missing. it is listed in theservice manual on page 44. however, the part number is incorrect. thecorrect number is
SONYITA650
High-pitch noise when using transfer modeUnit disconnected after 4-5 seconds during recording of theicm. followed service bulletin tel-002. after this, recording icm ok.another problem came up. when using the transfer mode to playback icm, ahigh-pitch noise came out.
SONYFD270
Part number for stand on back of fd270Need the part number for stand on back cabinet of fd-270. -hq comments: thank you for your report. stand is part of rearcabinet. part number is in service manual according to color of cabinet.
SONYFD270
A board not compatible, see sm supplementNew board layout different - 3 wire lead from board neartuner. ic-201 is different chip. -hq comments: thank you for your report. service manual supplement hasissued.
SONYPCM601ES
Data infoIs the most significant bit first in the serial data stream? -hq comments: i am faxing you the detail of the pcm format.
SONYICFC101W
Missing part in exploded viewOn view on page 13, a cut out is shown where the battery forthe 9v supply is located. there is no part shown and no part number forthe battery cover. is it assumed that the cover will come with the cabi-net if that is what is ordered?
SONYWMD6C
High or excessive wow and flutterCustomer has purchased/returned 7 units during april and may.all units have displayed excessive wow and flutter. upon investigation,found clutch spring too taut causing 70 + gcm of forward/take uptension. this spring is different than in other units as
SONYSPP110
Handset rings 1/2 ring for no reasonVery intermittently handset will ring about 1/2 ring and thenstop. unit is standing by in norm mode when this occurs but there is noincoming call at the time. i have seen (heard) this problem on several110s, including my own bench unit. -hq comments:
SONYD15
Intermittently no track or skipFlex board is kinked under pick up jamming the sledmechanism. -hq comments: please re-dress flex board with tape.
SONYCCDF40
No auto focus and no tele/wide functionFound no tel/wide functions or autofocus.
SONYCDPC50
Service bulletin number hfp0040C-560 and r-593 in the above service bulletin refers to thecdp-c5f. what are the component numbers for the cdp-c50? -hq comments: the circuitry in the c50 is obviously different. we donot have waveform shaping components here. please check the photo
SONYCCDV3
Part number for iris blockDiagram for page 178 of service manual attached. iris sticksand motor is ok. is there a part number for the iris block? -hq comments: this part will be available shortly.
SONYSLV50
No powerNo power - no display. we have had three in the servicecenter with this problem.