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Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYCFD60
FopPart number is not in the system. -hq comments: normally, obvious replacement parts such as an fop areautomatically registered in the system, however, if the part exists in amanual yet does not show up on the system, then it means that no one hasordered
SONYWMF200III
Part number for s-305 omitted from manualPart number missing/retreived from tokyo.
SONYSLV50
Part number for cn-553 connector cableI need the part number for the 5-pin conductor cable thatconnects the rf mod. to the (ma-27) board (cn-553). would you please faxor call with this info?
SONYKV32CX10
Erratic clock function, see s/b 87r1 adding capacitorIntermittently clock will speed up. no solution found. firstic-101 changed, no effect - second (a) board replaced - third (f)board replaced. ac reference signal was clean. power line was constantat approximately 118v, even when major appliances were
SONYRMU360
No audio volume control with avu-360Clarification is needed to the field on the replacement oforiginal remote controls with the universal programmable models.servicers are purchasing universal models from parts distributors thatare not entirely compatible out of the box with the customers
SONYAVU360
No audio volume control with avu-360Clarification is needed to the field on the replacement oforiginal remote controls with the universal programmable models.servicers are purchasing universal models from parts distributors thatare not entirely compatible out of the box with the customers
SONYHVL300W
Need replacement bulbPage 3 of the service manual shows replacement bulb isxb-300w. not available from kcp. -hq comments: checked with tokyo and marketing. bulb was never stocked.have the defective bulb sent to me - i will cross-reference.
SONYCCDF40
Capstan motor runs too fast1. when vtr is on, capstan motor runs too fast. 2. capstanmotor speed changes with supply voltage level.
SONYCCDF30
No color rec/pb modeNo dc voltage at ic-360 - pin 3. there is a short (5Ω) be-tween pin 3 of ic-360 and ground.
SONYCCDF70
Auto focus not working properlyWhen auto focus is on and telephoto is used, focus is off alittle.
SONYRMP700E
No audio volume control with avu-360Clarification is needed to the field on the replacement oforiginal remote controls with the universal programmable models.servicers are purchasing universal models from parts distributors thatare not entirely compatible out of the box with the customers
SONYSTRAV900
Service manual errorShould d-803 have a jumper across it? are there any moreerrors you are aware of? -hq comments: no d-803 should not have a jumper across it. we are nowchecking for other errors.
SONYSTRAV1000
Service manual errorShould d-803 have a jumper across it? are there any moreerrors you are aware of? -hq comments: no d-803 should not have a jumper across it. we are nowchecking for other errors.
SONYCDP670
Discs seem to be a bit thicker than othersSome discs seem to be a bit thicker than others. the cdp-670has trouble handling these. any adjustments? -hq comments: unfortunately, many discs are produced out of spec. ifthe focus bias, tracking and focus gain adjustments have all been done,and th
SONYSTRV55
Power supply circuit differentPower supply circuit different. this is multi voltage 110/120/220/240 unit. could we possibly get a copy of schematic and boardlayout? -hq comments: kcp will send you a copy of overseas unit circuit.
SONYCCDV220
Noisy pictureWorse in recordings - looks like worn heads.
SONYEVDT1
Intermittent stop during load cycleReference number from page 177 of the service manual. rubberinsulator became loose and fell inside the tape compartment into thecassette loading gears.
SONYTAV7
Popping noisePopping noise.
SONYTCWR950
Line input signal always present at line outputThe line input signal is present at the line output jacks atall times, even with no power applied to the deck. this is the secondunit with this symptom.
SONYXR7180
Outputs release smoke when unit is hooked up for serviceWhen unit hooked up for svc on bench, it will destroy one/bothoutput ics. ground needed for operation of unit is not in unit. it ismade in ground screws on the gmd case at rear. when servicing unit thiscase is not used - harness is used. this causes