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Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYCPD1201
No red, green or blue output on screenNo blue output on screen. found q703 shorted base to emitter.also q325 shorted emitter to collector.
SONYKV25XBR
No picture, sound. screen display indicated pictureScreen was black. remote inoperative, front panel controlsinoperative except for power on/off. only thing that screen displayedpicture.
SONYKV20XBR
Unit stayed in rgb mode and sleepUnit stayed in rgb mode and sleep. remote inoperative, frontpanel controls inoperative except for power on/off. screen black.
SONYCCDV8
P/n request-evf bracketDo we have a part # for the metal bracket on the bottom of theelectronic view finder? -hq comments: the evf lower cabinet assy comes with the part you want.order part number x-3686-662-1 as per s/b #232.
SONYKV2602
Cable tv scramblingApprox. 20 customers in st. louis with kv-2602encing dark picture with color smear and predominant red chroma on cabletv. they were scrambling all channels. the system used is mfg by jerroldand is similar if not the same as the equipment outlined in th
SONYBMC110
Part numberNeed part number of item slightly above to the left of no. 153on page 94 of s/m. -hq comments: the part number is 3-681-511-00. this correction alongwith other part number additions can be found in supplement 1.
SONYTCK501R
Play won't engageWhen play is depressed in either direction the head chassisdoes not move, subsequently the pinch rollers will not engage. foundr562 improperly installed. one end of the resistor was not insertedinto the circuit board, therefore was not soldered to the
SONYKV2665
No video/audio, 9v reg q-204No video and audio.
SONYFD2A
Missing part # for dial pointer in s/mMissing part # for dial pointer in s/m. -hq comments: the dial pointer is a part of the front cabinet.
SONYITA600
Incoming message tape does not stopCustomers claim incoming message tape will not stop aftercaller hangs up. one unit, the ita-600 is used in phx area, the ita-500came from colorado springs. using b & k 1050 phone analyzer i could notduplicate problem in either machine. -hq comments: t
SONYCDP70
Audio sound distorted followed by shut-downUnit would accept disc, do focus search and apparently readtoc. when play mode entered unit would start to play with distortedaudio, then it would stop in a few sec. viewing eye pattern on scoperevealed distortion.
SONYKX1901
Alternately dark and light horizontal bands appearsAlternately dark and light horizontal bands appeared in top1/6 of picture after warm-up.
SONYPSLX510
Intermittent erratic speedAfter warm-up, speed (33rpm) would intermittently becomeslightly erratic. the locked light would turn off. customer had unit ontop of his amp. which supplied additional heat. we found q103 to beslightly thermal which upset bias of ic102/p6 servo amp.
SONYSLHF500
No video in playback modeThe unit worked in all functions except play. in play modethere was no video. we found the problem to be caused by q2 on ss-32 bd.this transistor was open therefore there was no pb 9v.
SONYFD2A
Int focus, replaced flybackHarlan mauer of the mpls. ssc reports fd-2athe problem is traced to a defective flyback.
SONYCCDV8AFU
Picture shakes side to side on playbackDrum locked but speed is erratic. tf4 osc not present online 15 of drum drive ic.
SONYCCDV8AFU
Audio muteNo audio. traced problem to c405, ar-1 bd. dc voltage vary-ing on pin 4 ic101.
SONYWMF12
Play button jamsPlay button does not come out of play position.
SONYKPR4600
Unit dead, replaced ic-301The unit is dead.
SONYCDP70
Service manual errors1) q102 collector is shown on the schematic to connect toq101 emitter. it actually is connected to b- as shown on the boardlayout (the emitters of q101 and q102 are tied together). 2) c132polarity is shown reversed on the board layout.