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Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYSPP100
Call waitingA couple of customers have complained that while using theirspp-100, (call waiting) signals a second caller, they retrieve that callerbut then loose the original caller upon returning. this has been con-firmed by one ot our employees with call waiting.
SONYITK300
Wrong value for r118 in manualR118 is shown as 4.7k in manual, but is really 47k in theunit. -hq comments: thanks for the information.
SONYSL250
Not able to adjust trackingCapstan speed problem.
SONYSLHF500
Tuner inoperativeTuner working improperly with input select switch.tuner -no video (tuner)-blank screen no tuner numbers on display- blank (no display). ic301/16 tm52 bd. voltage 1.13v no sound.line/pcm -video on monitor and display showed channel 2.
SONYFD10A
New flyback transformer uses no silicore sealantNew replacement parts are different from original. -hq comments: thank you for your report. i contacted japan, and theyare checking the part compatibility. we anticipate the reply shortly. iwill inform you of the solution as soon as i receive it. pe
SONYITA550
Unit intermittently eats tapes, ogm and icmA few units came in the service center with tape wound aroundthe flywheel, both ogm and/or icm. after removing tape, machine works ok.all machine torque seems ok. problem seems to be part number 117(chassis assembly, mechanical) where idler arm with ge
SONYD10
High-pitched noise during playThere is high-pitched noise during play. the worm gear on thesled motor is turned back and forth intermittently, as the unit plays.the waveform at a negative pole of the sled motor is unstable. i have hada few units with this symptom.
SONYCDXR88
Unit was deadDead. when i shorted across ic514 everything worked for awhile (several minutes). progressively, the unit would lose its func-tions, go into mute and then give an irratic display. pin 1 ic514 wouldstart out, after being pulled high, at 5.2v then slowl
SONYWMF63
Failure of take-up spoolNumerous units eating tapes. one spool fails to take up.grinding noise is heard. play lever pops out of mounting rail - motorfails. takes about 1 hour to rebuild unit. -hq comments: thank you for your information. we have reported thisproblem to tok
SONYWMF73
Failure of take-up spoolNumerous units eating tapes. one spool fails to take up.grinding noise is heard. play lever pops out of mounting rail - motorfails. takes about 1 hour to rebuild unit. -hq comments: thank you for your information. we have reported thisproblem to tok
SONYSL5600
Very coarse picture in playback, self-recording worsePlayback of known good recording shows dc shift of video sig-nal every other horizontal line. ic001 and ic007 were replaced. foundic005 defective causing a switching signal to appear at ic001 pin 8, evenin playback.
SONYCCDV3
No picture in viewfinderThe unit had no picture in the viewfinder, all other functionsworked fine.
SONYCCDV1
Unit will not turn onThe unit would not power up. we found the dc-dc converter(dr201) inoperative. turn on and unreg. was present but there was nooutput.
SONYKXM120
Service manual missing part number, 1-536-941-11No part number for (video in) jack. part is not included aspart of (u) board or terminal block (page 8 of s/m, ref. no. 10 and 11).
SONYSLHF900
In audio e-eNo audio e-e, playback low audio and distorted. no -70vdc atpin 7 ic606 af-9 board. c008 hp-12 board short.
SONYCCDV220
Unit works with a/c adaptor but not batteryCamera would function fine with 5v regulator but not withbattery. with battery there was no initialization. no vtr/on pulse orsystem reset pulse.
SONYEVA300U
Intermittent shutdownUnit shuts down intermittently.
SONYXR6200
Error in service manual part numberAll dta114ts in unit. old 872990439 dta114ts new 872990434 dta114ts
SONYXR6250
Error in service manual part numberAll dta114ts in unit. old 872990439 dta114ts new 872990434 dta114ts
SONYXR6150
Error in service manual part numberAll dta114ts in unit. old 872990439 dta114ts new 872990434 dta114ts