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Repair Guide: Common Issues and Fixes

Brand Model Fault Detailed Problem Solution By
SONYKV25XBR
Vertical jitter on pay-per-view channelCustomer in chicago subscribing to group w cable set experi-ences vertical jitter and roll on pay-per-view channel only. all otherbroadcast and pay channels ok. -hq comments: pls compare composite video waveform at pin 22/ic1501 forok channels and the
SONYCDP620ES
Will not read toc - noisy focus searchUnit seemed to have a focus servo or search problem. withscope on fo test point, focus search going up was ok but in focus searchgoing down there seemed to be an open servo loop.
SONYCCDM8U
Need part number for chassis on page 126Need part number for chassis on page 126. -hq comments: the part number is a-7010-080-a. a s/b will be issued.
SONYTCFX510R
Incorrect description in s/mCorrect p/n for case, silver should be 3-307-532-31 and forblack one should be 3-307-532-11. -hq comments: we will issue a service bulletin.
SONYSDP505ES
Wrong part numberIc702 (cxp5016h-118s p/n 8-759-800-54) was ordered from kcp.received p/n 8-759-800-54 (an la3365 ic). la3365 is correct. micro-processor has incorrect part number.
SONYFD3A
Dial pointer, x-3332-204-1Pointer missing from unit. pointer is not declared onexploded views in fd-3a or fd-2a manuals.
SONYKV2080R
Pop in sound, value changesWith external amplifier/speaker pop in sound when changingchannels. -hq comments: to fix the problem make the following component changes:c1461, c1462 from 1u/50v to 4.7u/50v (p/n 1-124-192-00)r1461, r1464 from 22kΩ to 1kΩ/1/6w (p/n 1-247-831-00).
SONYCDXR7
Pll free run frequency adjustmentTo adjust pll free run - l501.
SONYSTRAV580
No memoryNo memory of stations.
SONYEVS700U
Intermittent noise during pcm playback (tracks 4, 5, 6)1) pcm playback of tracks 4, 5, 6 has dropout during audioplayback. 2) stereo indicator light flashes. 3) video playback has noiseat bottom of screen.
SONYSTRVX350
No audio outputThe speaker relay would not engage although the audio outputsand sensing circuits were ok.
SONYCCDM8U
Drum rotation is erratic and unit shuts downDrum is erratic and unit shuts down. -hq comments: check c246, md-10 board. we have reports on this capbeing leaky. please inform results.
SONYCCDV3
No ejectNo eject. unit had been dropped and case was damaged.
SONYXR33
No part number for s903 - muting swNo part number listed for s903 (muting switch).
SONYD5
No operation of the unitThe converters +5 volt output fails because of an intermittentshort between the two wires leading to the laser power switch (s901).inspection of these wires may not yield any obvious insulation breakseven though you can measure a short when pulling on th
SONYKV2792R
Light picture, no ch would tune in, replace r-1576The unit would turn on, but had a light picture washed out.could not tune in any channels. video could be received but light pix.
SONYSLHF300
Need part # - right lock baseCan you provide me with the part number for the circledlever? -hq comments: part number is 3-684-232-02 which is called lock (right)base and is available at kcp.
SONYKP5000
Overall green tint on upper 1/3rd of projection screenThe upper 1/3 of the screen has an overall green tint to thepicture/program material. i have also seen 2 other kp-5000 projectionsystems recently with the identical problem. -hq comments: please clean crt surface. it will be necessary to removelens as
SONYLCV
No part numbers for camera case partsCustomers need parts for various camera. -hq comments: plealse contact me directly if you need any specificparts. we can get them through sales or tokyo. during our internationalserviceability meeting in tokyo, we will suggest making these partsavaila
SONYSLHF1000
Flagging during playback in special effects mode (bis)Picture flags during special effect playback in beta is mode.is this normal? -hq comments: i checked our lab unit and there is no evidence of anyflagging. please try adjusting tape path and inform results.